Outpatient Records

Consultations, diagnoses, prescriptions and vaccinations, recorded once and visible to the whole team.

Consultations and records

Veterinary medical records software that keeps the whole history

It's morning, there are three patients in the waiting room, and an owner is on the phone asking about yesterday's results. On a day like that, veterinary medical records software has to keep track of everything on its own: who came in, what was done, what was prescribed and when the next visit is due.

In VetsWise, veterinary clinic software built together with veterinarians, every consultation goes into the patient's electronic record and is instantly visible to the whole team: vets, assistants and reception. The outpatient log meets the requirements of the BFSA (Bulgarian Food Safety Agency), and prescriptions and the veterinary medicines logs are filled in from the same data.

  • BFSA-compliant
  • Prescriptions from the consultation
  • SMS for the next visit
  • Works on a tablet too
VetsWise: the day's consultations in Outpatient RecordsOpen full size

A consultation, recorded in a few clicks

A new visit opens straight from the patient record, the schedule or the waiting list. The vet enters the diagnosis and clinical status, records the weight, and adds the procedures performed and the consumables used. The total is calculated instantly, including any line-item discounts.

  • Diagnosis, clinical status and weight at every consultation
  • Procedures and consumables with batch numbers
  • Templates for common procedures: a whole surgery in one click
  • Payment status and checkout right from the consultation

Consumables are deducted from inventory automatically, using the batches closest to their expiry date first. Stock levels always match the real work in the consulting room, with no separate data entry at the end of the day.

Patients referred by colleagues

When a patient comes on the recommendation of another clinic or vet, it's noted in the consultation. On the next visit the "Referred by" field is already filled in, and the patient list can be filtered by referring clinic, which makes reporting back to partners easy.

VetsWise: a consultation with diagnosis, procedures and consumablesOpen full size

The electronic patient record

The record brings the patient's entire history together in tabs: visits, hospitalizations, sales, preventive care, referrals and prescriptions. The weight chart shows the trend as soon as it opens, and special notes, such as a drug allergy, sit next to the patient's name before the consultation even starts.

Photos, test results and documents can be attached to any visit. When the patient is referred to a colleague or the owner asks for a copy, the whole history prints as a single document.

The owner is one click away

The owner's phone number, email and address are on the same screen. Search works by name, phone number, microchip and email from any page, so a record turns up in seconds, even with a full waiting room.

VetsWise: veterinary medical records software, showing a patient record with the visit historyOpen full size

Vaccinations and parasite control, with no missed dates

Vaccines and parasite control products given during a consultation appear automatically in the Preventive care tab of the record, with the date and quantity. For vaccines, the batch number is recorded too and goes straight into the log of administered veterinary medicines. No separate notebook, and no digging through old consultations.

At every consultation you can set a date for the next visit and an SMS reminder from a ready-made template. The owner gets a message on time, fewer vaccinations are missed, and reception takes fewer calls asking "when was the last one?"

VetsWise: vaccinations and parasite control in the Preventive care tab of the recordOpen full size

Veterinary prescriptions straight from the consultation

The prescription is created from the visit itself. The patient, owner and vet are already filled in, so all that's left is to choose the medicines, quantities and directions. A medicine the clinic doesn't sell can be added with just its name and quantity.

Every veterinary prescription is saved with the consultation and in the patient record, and prints with the clinic's logo and details. All issued prescriptions are also collected in one list that you can search by patient, owner, vet and medicine.

VetsWise: a veterinary prescription issued from the consultationOpen full size

The BFSA logs fill themselves in

Every veterinary medicinal product given during a consultation goes into the log of administered medicines, with the date, batch number, the patient's name and species, and a link to the visit itself. Nothing is copied by hand.

Together with the log of medicines received, the temperature log and the disinfection log, it's ready for inspection at any time and exports with a single button.

VetsWise: the log of administered veterinary medicines, as required by the BFSAOpen full size

The clinic's day, from the waiting room to checkout

Outpatient records are the hub the whole working day revolves around:

  1. The patient has an appointment in the appointment schedule, or joins the waiting list on arrival.
  2. The vet opens the consultation, and patients waiting for test results stay visible in the top bar.
  3. If observation is needed, the patient moves to inpatient care without losing any of their history.
  4. Payment is taken from the consultation, and unpaid bills stay in a report until the end of the day.

The consultation summary can be emailed to the owner as a PDF straight from the visit, with a short message you can edit before sending.

Outpatient Records on video

Short videos (in Bulgarian) from a demo clinic with made-up patients, from a new consultation to the prescription and the BFSA logs.

All videos on YouTube

Frequently asked questions

Does the outpatient log meet BFSA requirements?

Yes. Visits are recorded in chronological order in the patient record, administered veterinary medicines go automatically into the administered medicines log with their batch number, and prescriptions are saved with the consultation they were issued from.

Can the owner get information about the consultation?

Yes. The consultation summary is emailed as a PDF straight from the visit, and the date of the next visit can come with an SMS reminder.

What happens to the records in my current software?

Patients, owners and their visit history can be moved to VetsWise free of charge, so you don't start from scratch.

Can the records be kept on a tablet in the consulting room?

Yes. VetsWise runs in the browser on a computer, tablet or phone, with nothing to install. The consultation is recorded wherever the patient is.

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We move your data from your current software for free.

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